Special Days and Promotions in iVendNext Loyalty Programs

Special Days and Promotions in iVendNext Loyalty Programs

Overview

This document outlines the steps to configure Loyalty Special Days in the iVendNext application. 



Strategic use of special days can increase loyalty program engagement. Special days are designated dates or occasions when loyalty program members enjoy enhanced rewards or exclusive benefits. Common examples include:


  • Birthday Rewards:
    Members may receive complimentary gifts, bonus points, or special discounts on their birthdays.


  • Anniversary Bonuses:
    Exclusive incentives are offered to celebrate the anniversary of a member’s enrollment—such as extra loyalty points or personalized offers.


  • Member-Only Sales:
    Special promotional events with significant discounts available exclusively to loyalty program members.


  • Holiday Specials:
    Seasonal promotions or added perks during major holidays like Christmas, New Year, Diwali, and more.


  • Double Points Days:
    Selected dates when members earn twice the regular points on purchases, encouraging repeat transactions.


1. Navigation Path

Go to:
Home > Loyalty
Under the Loyalty Program section, click on the Loyalty Special Days shortcut.


2. Accessing the Setup Screen

  • The Loyalty Special Days List View screen will appear.

  • Click on the Add Loyalty Special Days button.

  • You will be directed to the New Loyalty Special Days Setup screen.



3. Filling Out the Setup Form

On the setup screen, enter the required details. All mandatory fields are marked with a red asterisk (*).

Required Entries:

  • Code: Enter a unique identifier (up to 20 alphanumeric characters).

  • Description: Provide a brief description (up to 50 alphanumeric characters).

  • Loyalty Program: Select from the dropdown menu.
    Tip: If your program isn't listed, click “Create a New Loyalty Setup.”

  • Special Date: Choose a date using the calendar pop-up (format: MM/DD/YYYY).


After completing the mandatory fields, click Save to create the Loyalty Special Day. It will now appear in the List View.


4. Field Overview – Loyalty Special Days Setup Screen

Field

Description

Code

Unique code for the loyalty notification (max 20 characters).

Description

Brief description of the notification (max 50 characters).

Loyalty Program

Select an existing program or create a new one.

Special Date

Choose a target date from the calendar tool (MM/DD/YYYY format).

Active

Tick this checkbox to mark the entry as active and enforce special day logic.



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