Information Controls: Displaying Critical Transaction Data
Introduction
Information Controls transform raw POS data into actionable insights by visually presenting transaction details, inventory status, and customer information. This guide covers how to configure these dynamic displays to keep staff informed and customers engaged during every sale.
1. Key Functions of Information Controls
1.1 Real-Time Transaction Visibility
Displays running totals, applied discounts, and payment balances
Shows itemized receipts during checkout
Updates instantly with each scan/entry
1.2 Customer Engagement Tools
Loyalty point balances
Personalized promotions
Order status indicators
1.3 Operational Alerts
Low stock warnings
Voided item notifications
Shift performance metrics
2. Creating an Information Control
2.1 Accessing the Control Center
Navigate to Home > Retail > POS Interface & Controls > Information Control
Click Add Information Control
2.2 Core Configuration Settings
3. Advanced Display Customization
3.1 Data Presentation Options
Grid Layouts: Compare multiple metrics side-by-side
Conditional Formatting:
.low-stock { background-color: #FFF3E0; }
.critical { border-left: 4px solid #E53935; }
3.2 Interactive Elements
Drill-down capability on summary figures
Touch-enabled receipt scrolling
3.3 Multi-User Views
4. Implementation Best Practices
4.1 Checkout Workflow Optimization
Position transaction totals prominently
Highlight payment due amounts in bold
4.2 Customer Communication
Rotating banner space for promotions
Multilingual support for key information
4.3 Technical Considerations
API connections to loyalty programs
Automatic night mode switching
5. Troubleshooting Guide
Key Benefits
✅ 15% Faster Checkouts: Clear data reduces customer questions
✅ 20% Fewer Errors: Visual verification of transactions
✅ 360° Business Visibility: Real-time KPIs for all staff levels
Related Resources
For further reading, explore these related topics:
Pro Tip: Create holiday-themed information displays that update automatically on seasonal events.Related Articles
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