Understanding and Managing Special Price Lists
Overview
Special Price Lists in iVendNext enable businesses to offer tailored pricing to specific customers, groups, or items, ensuring flexibility and competitiveness in the market. This guide explains how to create, manage, and apply Special Price Lists effectively, with practical examples and key takeaways for end users.
What is a Special Price List?
A Special Price List is a customized pricing structure derived from a Standard Price List. It allows businesses to define preferential or discounted rates for specific items based on criteria such as:
Customers (e.g., VIP customers like Tony Stark).
Customer Groups (e.g., B2B partners or wholesale buyers).
Items or Item Groups (e.g., seasonal products like winter wear).
Suppliers (e.g., discounts for bulk purchases from a specific vendor).
"In the absence of a designated Special Price List, the application defaults to the Standard Price List."
Special Price Lists override Standard Price Lists when conditions are met.
Pricing can be tiered by validity periods.
Creating a Special Price List
Follow these steps to create a Special Price List in iVendNext:
1. Access the Price List Section
Navigate to: Home > Retail > Items and Pricing > Price List.
2. Create a New Price List
Click Add Price List to open the creation screen.
Name the Price List (e.g., "VIP Discounts for New York").
Select the Currency (e.g., USD).
Choose the Price List Type (Selling/Buying).
Specify Applicable Countries (e.g., United States).
Enable/Disable the list as needed.
Click Save.
Disabled Price Lists won’t appear in transactions.
Names should clearly reflect the Price List’s purpose (e.g., "Summer Sale 2024", “Special Price list for VIP Customers”).
3. Attaching Special Prices to Items
After creating the list, assign special prices to items:
A. Open the Item Price List Screen
Go to: Home > Retail > Items and Pricing > Item Price.
B. Add Item Prices
Click Add Item Price.
Select the Item Code (e.g., MS-1001 for "Men Solid Shirt").
Define the Unit of Measure (e.g., "Each").
Choose the Special Price List you created.
Enter the Rate (e.g., USD 14.99 instead of the standard USD 29.99).
Set Validity Dates (optional).
Click Save.
Validity dates ensure discounts apply only during promotional periods.
Always verify the UOM to avoid pricing errors.
4. Attaching Special Prices to Item Groups
Link the list to an item group (e.g., "Men Casual").
Discounts apply when customers purchase items from this group.
5. Assigning Special Price Lists to Customers
To link a Special Price List to a customer or group:
A. Access Customer Master Screen
Navigate to: Home > CRM > Sales Pipeline > Customer.
B. Map the Price List
Select the customer (e.g., Tony Stark).
In the Default Price List field, choose the Special Price List.
Save changes.
Example Scenario:
Customers not mapped to a Special Price List default to the Standard Price List.
6. Assigning Special Price Lists to Customers Groups
For broader application, link Special Price Lists to Customer Groups:
A. Customer Group Mapping
Assign the Special Price List to a group (e.g., "VIP Customers").
All members of this group will automatically receive the discounted rates.
Pro Tip: For broader application, link Special Price Lists to Customer Groups or Item GroupsReal-Time Example:
Tony Stark (VIP Group) buys a "Men Casual" shirt: USD 14.99 (discount applied).
Pepper Potts (General Group) buys the same shirt: USD 29.99 (standard price).
Special Prices require both criteria (Customer Group + Item Group) to apply.
Key Benefits of Special Price Lists
Personalized Pricing: Reward loyal customers or bulk buyers.
Flexibility: Adjust prices by region, season, or supplier.
Automation: Rules apply dynamically at checkout.
Common Pitfalls and Troubleshooting
Issue: Discounts not applying at checkout.
Solution: Verify the customer/item is correctly mapped to the Special Price List.Issue: Price List disabled.
Solution: Enable the list under Price List Settings.
Conclusion
Special Price Lists in iVendNext empower businesses to implement dynamic pricing strategies effortlessly. By following this guide, you can:
Create and manage tailored price lists.
Assign discounts to customers, groups, or items.
Resolve common issues quickly.
For further details, refer to iVendNext’s help article:
Understanding Price Lists
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