This article provides a comprehensive overview of Auto Lookup Profiles, their key features, setup process, and real-world applications to help you maximize your POS efficiency.
A POS Auto Lookup Profile is a predefined configuration that automatically retrieves relevant data—such as product details, pricing, inventory levels, or customer information—during a transaction. Instead of manually searching for information, cashiers get instant access to the data they need, streamlining the checkout process.
✔ Faster Transactions – Reduces time spent searching for product or customer details.
✔ Fewer Errors – Minimizes manual entry mistakes.
✔ Seamless Integration – Works within the existing POS interface without additional steps.
✔ Customizable – Can be tailored to match specific business needs.
Pro Tip: Auto Lookup Profiles are especially useful in high-volume retail environments where speed and accuracy are crucial.
The system fetches data in real-time based on triggers like barcode scans, product codes, or customer IDs.
Example: Scanning an item instantly displays its price, discounts, and stock availability.
Businesses can define filters and sorting rules to control how data is displayed.
Filters: Show only in-stock items, exclude discontinued products, etc.
Sorting: Prioritize bestsellers, promotions, or high-margin items.
Retrieved data appears directly on the POS screen, ensuring smooth workflow without switching applications.
Reduces training time for new employees since the system handles lookups automatically.
Eliminates discrepancies caused by manual data entry.
Navigate to Home > Retail.
Under POS Interface and Controls, click Auto Lookup Profile.
Define the type of data to retrieve (e.g., product details, customer records).
Set filters (e.g., “Only show active products”).
Adjust sorting preferences (e.g., “Sort by product name”).
Click Show Preview to test the lookup behavior before finalizing.
Once satisfied, click Save to activate the profile.
Instant Product Lookup: Cashiers scan an item, and the system displays pricing, discounts, and stock levels.
Alternative Product Suggestions: If an item is out of stock, the system recommends similar products.
Customer Membership Benefits: Automatically applies loyalty discounts when a customer’s phone number is entered.
Menu Item Customizations: Shows add-ons or allergen information when a dish is selected.
Serial Number Tracking: Auto-fetches warranty details when a device’s serial number is scanned.