Payment Processing and Change Management
Introduction
Seamless payment processing is critical for customer satisfaction and accurate cash flow tracking. This guide covers iVendNext POS payment methods, change calculations, and best practices for handling transactions.
1. Supported Payment Methods
iVendNext POS accepts multiple payment types:
Note: Enable desired methods in POS Profile > Payment Settings.2. Processing Payments: Step-by-Step
Step 1: Complete Item Entry
Ensure all items are added to the cart with correct quantities/prices.
Step 2: Select Payment Method
Click the Payment button (or press the shortcut key, e.g., F8).
Choose a method (e.g., "Cash," "Credit Card").
Step 3: Enter Payment Details
Cash: Input amount tendered.
Change is auto-calculated if the tendered amount exceeds the total.
Card/Mobile: Confirm via connected terminal.
Split Payment: Specify amounts for each method.
Step 4: Finalize Transaction
Click Complete Order to:
Print/email receipts.
Update inventory and accounting records.
3. Change Management
A. Configuring Change Settings
Go to: POS Profile > Change Management.
Set a default Change Account (e.g., "Cash Drawer").
Enable auto-calculation for cash returns.
Why This Matters: Ensures accurate cash handling during shifts.B. Handling Change During Sales
If a customer pays $50 for a $42 purchase:
POS displays $8 change due.
Staff returns the amount and confirms.
4. Troubleshooting Payment Issues
5. Best Practices
✔ Reconcile cash drawers daily to prevent discrepancies.
✔ Train staff to verify payment amounts before completing orders.
✔ Use split payments for large purchases (e.g., part-cash, part-card).
6. Advanced Features
A. Partial Payments
Enable credit sales for customers to pay later (requires approval).
B. Discounts at Payment
Apply cart-wide discounts during checkout (e.g., "10% off total").
C. Offline Payments
Process transactions without internet; sync when reconnected.
Conclusion
Mastering payment processing in iVendNext POS ensures smooth transactions and accurate financial tracking. Configure settings upfront, train your team, and leverage features like split payments for flexibility.
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