Overview

This guide will walk you through the process of unreserving stock in iVendNext.

You must ensure that your stock balance is positive before you enable the “Stock Reservation” feature. When you enable the “Stock Reservation” feature additional settings pertaining to stock reservation are unlocked.

1. Why Unreserve Stock?

Unreserving stock is an essential part of inventory management. Here are some common scenarios where unreserving stock is necessary:

• Order Cancellations: If a customer cancels an order, the reserved stock should be unreserved to make it available for other orders.

• Changes in Order Quantities: If the quantity of items in a sales order is reduced, the excess reserved stock should be unreserved.

• Inventory Reallocation: If stock needs to be reallocated for a higher-priority order, unreserving stock from a lower-priority order may be necessary.

• System Errors: In cases where stock is incorrectly reserved, unreserving it corrects the inventory balance.

2. How to Unreserve Stock in iVendNext

iVendNext provides multiple ways to unreserve stock, depending on your workflow and the document you’re working with. Below are the step-by-step methods to unreserve stock:

2.1. Unreserving Stock from a Sales Order

If you need to unreserve stock directly from a sales order, follow these steps:

Step 1: Open the Sales Order

• Navigate to the Sales Order module and open the specific sales order from which you want to unreserve stock.

Step 2: Access Stock Reservation

• In the Sales Order, click on the Stock Reservation button. This will display the list of reserved stock entries for that order.

Step 3: Unreserve Stock

• Select the Unreserve button next to the stock reservation entries you want to cancel.

• Confirm the action when prompted. The reserved stock will be released and made available for other orders.

2.2. Unreserving Stock from a Pick List

If stock has been reserved through a Pick List, you can unreserve it directly from the Pick List:

Step 1: Open the Pick List

• Go to the Pick List module and open the specific Pick List from which you want to unreserve stock.

Step 2: Access Stock Reservation

• In the Pick List, click on the Stock Reservation button to view the reserved stock entries.

Step 3: Unreserve Stock

• Select the Unreserve button next to the stock reservation entries you want to cancel.

• Confirm the action to release the reserved stock.

2.3. Unreserving Stock from Stock Reservation Entries

If you need to unreserve stock directly from the Stock Reservation Entry document, follow these steps:

Step 1: Open the Stock Reservation Entry

• Navigate to the Stock Reservation Entry list in iVendNext.

• Open the specific Stock Reservation Entry you wish to cancel.

Step 2: Cancel the Reservation

• Click on the Cancel button to unreserve the stock.

• Confirm the action when prompted.

Step 3: Bulk Unreservation

• Alternatively, you can unreserve multiple stock entries at once by selecting them from the Stock Reservation Entry List.

• Click on Actions > Cancel to unreserve the selected entries in bulk.

3. Best Practices for Unreserving Stock

To ensure smooth and efficient stock unreservation, consider the following best practices:

• Regularly Review Reserved Stock: Periodically check your reserved stock to ensure it is still needed. Unreserve stock that is no longer required to free up inventory.

• Communicate with Your Team: Ensure that your sales and warehouse teams are aware of any changes in orders that may require stock to be unreserved.

• Use Automation Where Possible: Leverage iVendNext’s automation features to reduce manual intervention and minimize errors.

4. Troubleshooting Common Issues

Here’s a quick look at some common issues you might run into.

Issue 1: Unable to Unreserve Stock

• Solution: Ensure that the stock reservation entry is not linked to an active sales order or pick list. If it is, you may need to cancel the linked document first.

Issue 2: Stock Not Released After Unreservation

• Solution: Check if the stock reservation entry was successfully canceled. If the issue persists, refresh the inventory levels or contact iVendNext support for assistance.

Issue 3: Incorrect Stock Levels After Unreservation

• Solution: Verify that the unreservation process was completed correctly. If stock levels are still incorrect, review recent transactions to identify any discrepancies.