Recharging iVendNext Gift Cards: The Complete Guide
Overview
This article explains gift card recharge and management, from basics to advanced techniques.
Understanding Recharge Fundamentals
1. Benefits of Gift Card Recharging
Customer Retention: Encourages repeat visits
Convenience: Eliminates need for new card purchases
Data Collection: Builds customer purchase history
Cash Flow: Provides upfront payments for future sales
2. System Requirements
Must be enabled during gift card creation
Step-by-Step Recharge Process at POS
Access the iVendNext POS system
Select Gift Card Recharge from transaction modes
Enter or scan gift card number
Verify current balance and card status
Enter recharge amount
Process payment (any tender type accepted)
Print updated balance receipt
Idea: Set up quick-recharge buttons for common amounts ($25, $50, $100)
Troubleshooting Recharge Issues
Here’s a quick look at some common issues you might run into.
1. Common Recharge Problems
Card Not Found: Verify number entry and check for deactivated cards
Payment Declined: Confirm tender limits and payment processor status
Recharge Restrictions: Check if the card is rechargeable
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