Is the POS transaction change amount can be add in customer account balance

Is the POS transaction change amount can be add in customer account balance

Problem statement / Query :


Is the POS transaction change amount can be add in customer account balance.


Below are example with require steps.


1.Scan any item on POS with item price 340.



2.Click on payment and select the problematic tender type and enter the over tender amount 350.




3.Now change due amount 10 will show.




4.--This change amount need to save in customer account balance and it should be integrate also.



iVend version :

 6.6 9351

Symptoms: 

NA

Resolution / work around :

The Change amount is the amount , which give by  cashier  to the customer and it does not update in customer account balance. so, it will not integrate. 


Note :  





    • Related Articles

    • Payment Processing and Change Management

      Overview This guide covers iVendNext POS payment methods, change calculations, and best practices for handling transactions. 1. Supported Payment Methods iVendNext POS accepts multiple payment types: Method Key Features Cash Instant reconciliation, ...

    • Troubleshooting Stock and Account Balance Mismatches

      Overview This article provides a comprehensive guide to identifying, troubleshooting, and resolving stock and account balance mismatches in iVendNext. To be able to use the Perpetual Inventory feature, you must enable the feature first by navigating ...

    • Party-Wise Trial Balance and Customer Credit Balance

      Overview Managing customer and supplier accounts is key to financial control. iVendNext offers reports like Party-Wise Trial Balance and Customer Credit Balance to track transactions, monitor dues, manage credit limits, and reconcile accounts. This ...

    • Understanding "Spend X Save Amount" Promotions

      Overview "Spend X Save Amount" promotions encourage customers to buy more by giving discounts once they reach specific spending thresholds. These promotions are particularly effective for: Boosting average order value Clearing seasonal inventory ...

    • Mastering Payment Processing Commands

      Overview Payment commands streamline cash, card, gift certificate, and custom payment workflows. This article explores essential payment commands, their parameters, and best practices to ensure seamless POS transactions. Why Payment Commands? Speed: ...