Overview

This article gives you an overview of "Buy X Get Y" promotions in iVendNext, which help increase sales and clear extra stock by offering free items, discounts, or fixed prices when certain purchase conditions are met.This article explains:
✔ How "Buy X Get Y" promotions work
✔ Step-by-step setup in iVendNext
✔ Real-world examples and best practices

What Is a "Buy X Get Y" Promotion?

A "Buy X Get Y" promotion rewards customers when they purchase a qualifying item (X) by giving them another item (Y) for free or at a discount.

Common Use Cases

• Bundling products (e.g., Buy a laptop, get a free mouse)

• Upselling (e.g., Buy 1 shirt, get a second at 50% off)

• Clearance sales (e.g., Buy 2, get 1 free)

How Does It Work in iVendNext?

The promotion automatically applies at checkout when the customer meets the Buy Side conditions.

Example Scenario

Promotion: "Buy 1 Women’s Bag (WB-1001), Get Another Bag (WB-1002) at 70% Off"

• Customer Action: Adds both bags to cart.

• Result: Second bag’s price reduces from $300 → $90 (70% off).

Step-by-Step Setup Guide

1. Navigate to Promotions

Go to: Home > Retail > Items and Pricing > Promotions

2. Click "Add Promotions"

Select "Bonus Buy Promotion" as the type.

3. Configure Promotion Details

• Name: "Buy 1 Get 1 70% Off – Women’s Bags"

• Description: "Buy any Women’s Bag, get a second at 70% discount"

• Active: ✔ Enable

4. Set Buy Side Conditions

Define what the customer must purchase:

• Type: Item

• Value: WB-1001 (Women’s Bag)

• Quantity: 1

5. Set Get Side Rewards

Define the discount or free item:

• Type: Item

• Value: WB-1002 (Second Bag)

• Discount Type: Percentage

• Discount Value: 70%

6. Apply Store & Duration Rules (Optional)

• Stores: Select applicable locations.

• Duration: Limit to specific days/times (e.g., Weekends only).

7. Exclude Items or Customers (If Needed)

• Prevent misuse (e.g., exclude clearance items).

8. Save & Test

• Verify at POS: Scan both items to confirm the discount applies.

Best Practices for "Buy X Get Y" Promotions

Some of the best practices are:

✅ Use Clear, Simple Rules – Avoid complex conditions that confuse customers.
✅ Highlight in Marketing – Promote via signage, emails, and POS displays.
✅ Monitor Performance – Track which promotions drive the most sales.
✅ Exclude Low-Margin Items – Prevent excessive discounting on profitable products.

Common Issues & Fixes

Here’s a quick look at some common issues you might run into.

❌ Promotion Not Applying?

• Check if items match exactly (e.g., correct SKUs).

• Ensure the promotion is active and within the set duration.

❌ Wrong Discount Applied?

• Verify Discount Type (Percentage vs. Fixed Amount).

• Check if Get Side items are correctly linked.

Real-World Example

A retail clothing store runs:

• Promotion: "Buy 1 Men’s Shirt, Get a Tie at 50% Off"

• Result:

• Increases shirt sales.

• Clears excess tie inventory.